Contact

Questions and feedback

If you are trying root, hitting rough edges, or thinking about using it more seriously, this is the place to reach out. If you want the product shape first, read About root. Messages go directly to the builder.

Best contact routes

General questions & product feedback Use this for product conversations, thoughtful feedback, ideas, or anything that does not feel like a bug report. [email protected] Support and bugs Use this when something broke, looked wrong, or behaved differently than you expected. [email protected]

Fastest way to help

What helps most in a message

  • What you were trying to do
  • Which view or feature you were in
  • Whether the issue happened once or keeps repeating
  • A screenshot if the problem is visual

If you are unsure whether something is a bug or just rough beta behavior, that is completely fine. Send it anyway. Messages go directly to the builder, and during beta the goal is to reply within 1 to 2 business days.